As your landlord we are responsible for some of the repairs and maintenance to your home. However, some of these responsibilities are yours as the tenant.
If you have a gas-powered heating, hot water or radiator related repair, please contact our gas contractors, BSW, directly on 020 8763 5300 (free from a landline or mobile).
If your repair is caused from damage or neglect, you will be charged.
If you need to report an emergency repair, please always call us. A list of what is an emergency repair can be found here. If you can smell gas, call the National Gas Emergency Service on 0800 111 999 immediately.