Managing your money

We all struggle financially from time to time so it’s good to get expert advice and support, accessing up-to-date information which is practical, realistic and related to your own specific circumstances.

To help you understand your finances and keep yourself on track, why not give one of the Governments’ benefits and budgeting calculators a try!

Our financial inclusion coordinators are on hand to assist you with all things financial Monday to Friday from 9AM to 5PM. You can contact them by calling 01903 703 110, or emailing them. We can help with claiming benefits, budgeting or general money management. We will also refer people for specific Debt Advice. We work in partnerships with Utility and Water suppliers who can give you lots of useful information and tips about reducing energy and water use or even help you get a better deal on your fuel bills.

The financial inclusion team have put together the following downloadable factsheets to help with any questions you may have:

You an also find useful information on the Quids in website 

For help with managing and saving your money, take a look at Boom! Credit Union – a credit union for people who live or work in West Sussex, Surrey or Kingston. They give local people access to fair and affordable loans, savings accounts and prepaid cards. If you would prefer to see them in person you can find them at: 129 Montague Street, Worthing, West Sussex, BN11 3BP.

You can also get help from your local job centre – to find your nearest one visit the Jobcentre Near Me website.

Benefit and welfare advice

From July 2018, the Adur, Worthing and Arun areas will see the introduction of Universal Credit.

Universal Credit is the new benefit for working age people which replaces six of your current benefits including:

  • Jobseekers Allowance;
  • Employment & Support Allowance;
  • Income Support;
  • Working Tax Credit;
  • Child Tax Credit; and
  • Housing Benefit.

It does not replace Council Tax Benefit, so you still need to claim this from your local council.

To find out more about Universal Credit and what it could mean for you visit ‘Understanding Universal Credit’,

Check your benefits

You can check if you’re getting all the right benefits and amounts by using one of the following benefit calculators:

For general advice on benefits, take a look at the Citizens Advice benefits page page as this will give you information on the various different benefits and includes links to other calculators.

You could also speak to Turn2us, a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services – online, by phone and face-to-face, through partner organisations and our volunteers.

Get help with savings if you’re on a low income

(Help to Save)

Help to Save is a type of savings account. It allows certain people entitled to Working Tax Credit or receiving Universal Credit to get a bonus of 50p for every £1 they save over 4 years.

Help to Save is backed by the government so all savings in the scheme are secure.

Debt advice

Facing up to debt is never easy, but it is important. You don’t have to panic about debt problems, but you must not ignore them either – they won’t go away!

Late payment charges and interest payments can make your debts increase, not decrease, so seeking advice and sorting things out as quickly as possible is essential. So gather up all your financial information and contact an experienced sympathetic adviser from one of the following organisations:


Whatever the situation with your finances, it’s good to know you’re on top of things and are making the most of what you have.

The Money Helper Service is here to help. It offers clear and unbiased money advice and information to help you make the most of your money, whatever your circumstances – and it’s free.

The Money Helper Service is independent and unbiased so it won’t recommend any particular products or try to sell you anything. It was set up by government and is funded by a levy on the financial services industry.

You can access their services in three ways:

  • on the Money Helper website;
  • over the phone: call the number below and speak to a money helper for unbiased advice on your money issues (call rates may vary); and
  • face-to-face: if you find that speaking to a money helper online isn’t enough, you can request a face-to-face appointment by calling the number on their website.

The Money Helper website also has a free debt advice locator tool.

MAS Money Health Check

A good place to start when looking at your money situation is the Money Helper Service ‘Money Health Check’. It takes less than 10 minutes to answer some easy questions about your attitude and behaviour – no need for bank statements or any other paperwork – and you’ll get an action plan with three high priority actions and a list of others to take when you are ready. Each action has a drop down telling you how to do it, not just what to do.

Why not have a go right now – visit the Money Health Check page.

Stepchange debt charity

If you are looking for some help to become debt free, visit the Stepchange Debt Charity website.

Stepchange are a registered charity who have been providing free debt advice to people all over the UK for more than 15 years.

To find out how they could help you, use the Stepchange online debt remedy tool for an instant assessment of your current debt situation, complete with a personalised budget.

National Debtline

National Debtline is a telephone helpline for people with debt problems in England, Scotland and Wales, and is part of the Money Advice Trust, a registered charity.

The service is free, confidential and independent, providing self-help advice over the phone and online.

PayPlan debt advice

PayPlan have been helping people in debt situations for over 20 years, and during that time they’ve developed a wide range of practical, long-term solutions that can not only help to manage your debt, but also enable you to live your life.

Why not start by filling out their online self referral form to see how they can help you!

Frontline Debt Advice

Frontline Debt Advice – based at the River of Life Church, 19A Broadwater Road, Worthing – can help you review your financial situation and give advice on claiming a range of benefits.

Visit their contact page to book an appointment.