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Worthing Homes Performance

Type Of Performance

RP02 (2)

Proportion of emergency responsive repairs completed within the landlord’s target timescale

96.62%

RP02 (1)

Proportion of non-emergency responsive repairs completed within the landlord’s target timescale

80.71%

RP01

Proportion of homes that do not meet the Decent Homes Standard

0.2%

NM01 (02)

Number of anti-social behaviour cases that involve hate incidents opened per 1,000 homes

0.00

NM01 (01)

Number of anti-social behaviour cases, opened per 1,000 homes

72.16

Tp12

Satisfaction with our approach to handling anti-social behaviour (perception survey)

58.47%

Tp11

Satisfaction that Worthing Homes makes a positive contribution to the neighbourhood

65.40%

Tp10

Satisfaction that communal areas are clean and well-maintained

66.39%

Tp09

Satisfaction with our approach to handling complaints

40.58%

Tp08

% of customers that feel they are treated with respect

79.35%

TP07

Satisfaction that you are kept informed about things that matter to you

77.31%

Tp05

Satisfaction that your home is safe to live in

78.35%