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Customer profiling

At Worthing Homes, we want to make sure that the homes and service we offer as a landlord are of the highest quality, accessible and fair.

To ensure that this happens we need to profile all of our residents. Our first customer profile was distributed to Worthing Homes’ properties in 2004, and approximately 600 residents were visited by our customer profiling co-ordinator in their homes between March 2010 to December 2010. To ensure we have up-to-date information about all of our residents we now need to send out a new survey early November 2011.

For more details, including frequently asked questions and guidance on completing the customer profiling survey, please go to our customer profiling page or contact our customer profiling co-ordinator using the details below. Alternatively drop into Davison House (North Street) or the Community House (25 Dominion Road, East Worthing) where our friendly staff will be more than happy to help.