Housing & Care Services


The Housing and Care Directorate is made up of 2 departments.


Housing Services

The Housing Services Team offer a wide range of quality services both to our tenants and leaseholders including lettings, transfers, rent arrears management, neighbourhood management and leasehold management services.


 We aim to ensure that you receive a friendly, efficient and professional service, committed to equality and diversity.


Our dedicated staff comprise of a:



The Resident Involvement Co-ordinator is responsible for ensuring we actively involve our residents in the management of our properties, this includes managing our Resource Centre. 


For more information on resident involvement see our Get involved section.

Care Services

The Care Services Team is the largest team at Worthing Homes and provides services to older and vulnerable people.

Our 7 sheltered housing schemes offer safe and secure accommodation in the form of studios, flats or bungalows in which our tenants are encouraged to maintain their independence. Scheme Managers provide support and assistance when required, and our Deputy Scheme Managers provide response to emergency calls when the Scheme Manager is off duty (including throughout the night).

RedAssure

Care Services also provide a Community Alarm Scheme to people in the wider community. This service is called RedAssure and is available not just to Worthing Homes' residents, but also to owner/occupiers and those in private rented accommodation or tenants of other Housing Associations.

The installation of RedAssure enables people to call for help from anywhere within their home or garden in the event of an accident, illness or any other emergency. The service operates 24 hours a day, 365 days a year and provides real peace of mind not only to our clients, but also to their friends and families.

Housing and Care Structure Chart (18k pdf file)