Anti Social Behaviour Standards

We know that pleasant, safe communities and neighbourhoods free from anti-social behaviour are good places to live. We treat reports of anti-social behaviour very seriously and are committed to doing all we can to deal with and prevent anti social behaviour.

• We will have a duty housing officer available between 9am and 5pm everyday

• We will respond to all reports of Anti-Social Behaviour and advise on the response times you can expect; in an emergency we will respond the same day

• We will give advice at the first point of contact

• We will agree a plan of action with victims and witnesses and ensure they are kept informed of what is happening to resolve and close the case

• We will use the most appropriate method of recording / witnessing incidents, including specialist recording equipment and working with partner agencies

• We will give all new Worthing Homes residents a 'starter' tenancy

• We will use neighbourhood agreements and define acceptable behaviour standards to establish boundaries in behaviour where appropriate to counter Anti-Social Behaviour

• We will investigate your report of Anti-Social Behaviour fairly, interviewing witnesses and the perpetrator(s) and gather information from partner agencies and other sources

• We will work with partner agencies to acheive resolution

• We will only use formal legal actions if others fail

*This is just one of our suite of Service Standards. Our value for money, equality and diversity and customer contact standards apply to all of our other standards.