Our organisation

Resources

Resources is subdivided into three areas:

The ICT team

The Information & Communication Technology (ICT) team are responsible for supporting all computer and telephone based systems used by Worthing Homes. This covers the full system lifecycle from evaluation, through implementation and project management, support and finally decommissioning and replacement of systems and equipment. The team also undertakes the training of staff throughout the organisation and produces an annual ICT strategy. It has developed a business continuity plan to ensure the organisation can function in case of an emergency.

The finance team

The responsibilities of the finance team includes the daily processing of all income, payment of contractors and suppliers, invoicing and follow-up of non-rental income, updating the rent system with housing benefit entitlements and processing all entries into the rent accounts. The team are also responsible for producing internal financial management reports and the statutory accounts which are presented to members at the AGM.

The corporate services team

The corporate services team is diverse and covers a range of functions within Worthing Homes.

The team is made up of the following:

Human resources manager
Corporate administration assistants
Customer service advisers on reception

The team have the responsibility for tasks such as:

answering the telephone for the main company telephone number;
dealing with face to face enquiries at reception;
collating and distributing the post;
monitoring sickness absence and annual leave and many other staffing issues;
taking minutes at meetings;
organising events and catering for functions;
organising training and ongoing development for our staff;
recruiting new staff.

For more information about the work of the corporate services team, please contact us using the details below.