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Sheltered housing

Sheltered housing is accommodation designed especially for vulnerable and older people. Each home is self-contained, with your own front door, so that you can enjoy your independence, knowing that help is always available should you need it.

I have not been so happy and content for many years – I have made a lot of new friends.

We have a range of specially designed rented accommodation for people requiring support to help maintain maximum independence and control of their lives. These homes are ideal for older people who no longer feel happy or comfortable living alone and are looking for security or the companionship of like-minded people. Sheltered Housing is not for people who need full time residential or nursing care.

There is no upper age limit for people seeking sheltered housing.

What does sheltered housing provide?

There are some variations between our schemes but they usually provide:

  • A support co-ordinator service that provides support to each resident.
  • Flats or studio flats in good decorative order with fitted kitchens.
  • Each flat has a 24-hour emergency alarm that connects to a call centre or support co-ordinator.
  • Communal laundry for tenants to use if they wish.
  • Communal lounge with Wi-Fi in which to enjoy a variety of social activities such as coffee mornings, bingo, afternoon teas and parties.
  • A guest room where family and friends may stay whilst visiting.
  • Gardens where residents may sit and relax, do a bit of gardening themselves if they wish or just sit and chat to passers by.

Everyone is like family and you know there is also someone there to help you – twenty four hours a day.

What are the benefits of sheltered housing?

  • A home for life wherever possible.
  • Your own front door.
  • Independence.
  • Security.
  • Good quality housing.
  • Peace of mind with help on hand.
  • Company when wanted.
  • Remaining part of the community.

The support officer service

The support officer will check on the well-being of each resident regularly. You can choose how often and when this support is provided ensuring the service is tailored to your own needs. Support officers can also organise, with the your help and agreement, services such as home care, district nurses and meal delivery services when you need them.

We encourage residents to get involved and make sure services are appropriate and up to standard. We do this through surveys our ‘forum’.

What does sheltered housing not provide?

Sheltered housing does not provide nursing or rest home services and duties such duties as washing, dressing, preparation of meals or administering medication.

The support officers respond to emergency calls when they are on duty. They are also responsible for the general management and administration of the homes, ensuring fire and health and safety procedures are adhered to.

When the support officer is off duty, all calls are attended to by one of our personal response team.

The support officers encourage social activities, welcome new tenants and help to arrange outings as well as reporting and monitoring repairs or maintenance work.

How much does it cost?

You pay a weekly rent plus a small charge for the emergency alarm. Some schemes have an amenity charge that covers the cost of heating and lighting.

What funding is available?

Housing Benefit: you may be entitled to this allowance and can be advised about this on application.

How do I become a resident?

All our sheltered homes are available through the Homemove Choice based lettings scheme. To become a resident you must be registered with Worthing Borough Council.

What next?

If you would like further information please contact us.

Sheltered housing team Department
Telephone: 01903 703 151 Hours of service: 9:00AM to 5:00PM