Our vision and values

As an independent social business working with local people and partners, we put our energy into creating places where people want to live, investing in services as well as homes, whilst meeting our financial and corporate targets.

Our mission

Enabling people to live in quality homes and thriving communities

Our vision

Helping people create sustainable futures

Our values

Customer focus – People are at the heart of everything we do, and we remain focused on ensuring all customers are given excellent service

Innovation – As an organisation we are forward thinking and continually looking for ways to improve, and new services to provide

Respect – Everyone will be treated in a fair and considerate manner, with individuals views acknowledged

Clear – We will ensure that we are open and honest in all that we do; and that all of our communications are understandable

Accountability – We are dedicated to delivering on the promises that we make

We believe that if we deliver and truly live these values then everyone at Worthing Homes, our customers and partners will take pride in being involved with us as an organisation. They know that they can trust us to deliver an excellent customer experience and work together as one team in shaping the places where they are proud to live and call home.

Our corporate priorities

1. 1. To continue to provide excellent, consistent and reliable services to all our customers
   2. To create a modern streamlined and integrated organisation
   3. To invest in our staff and continue to make Worthing Homes a place where people want to work
   4. To improve our performance management framework
   5. To enhance our community development activities
   6. To invest in our existing homes
   7. To deliver 500 new homes in the next five years
   8. To maintain a healthy financial position

For more information on our plans please download our WH-Corporate-Plan_2018