Putting our energy into creating homes
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Worthing Homes is managed on a day to day basis by the senior leadership team which comprises:
I joined Worthing Homes as Chief executive in September 2014, prior to this I was Director of Governance and Compliance at Genesis Housing for 3 years.
I started out as a housing management trainee and during my career have worked in a variety of locations from rural communities through to inner London so bring a wealth of knowledge and experience of the housing sector to the role.
I have previously worked at Merthyr Valley Homes where I was chief executive, Hampshire Voluntary Housing Society (part of the Wessex Housing Group) and have also spent 7 years on the council of the National Housing Federation, including three years as vice chair.
I have a real passion for customer service and resident involvement, along with engagement of the wider community which all strongly feature in Worthing Homes ethos.
Working with the board, colleagues, residents and partners we will continue to build on the organisations firm foundations
I am a chartered accountant with 20 years’ experience in social housing senior management roles. As Resources Director and Company Secretary at Worthing Homes I have responsibility for business support services including finance, IT, human resources and governance. My main responsibilities include financial strategy, treasury management and corporate governance.
Previously I was Operational Director of Exeter Housing Society, with responsibility for customer services including housing management, resident involvement and maintenance.
I am also a board member of Sussex Housing and Care, where I am chair of the audit and risk committee.”
I joined Worthing Homes in December 2015 and have over 30 years’ experience in housing. I am a full member of the Chartered Institute of Housing and undertook a postgraduate diploma in housing studies early in my career. I started my career as a trainee housing assistant for a housing association a similar size to Worthing Homes – Coastal Counties Housing Association – managing stock in Brighton and Hove and elsewhere in Sussex.
Prior to joining Worthing Homes, I worked for Southern Housing Group. In 2005 I became the Regional Director for Southern Housing’s South region, with responsibility for delivery of its frontline housing management services to 8,000 homes of mixed tenure across Sussex, Surrey and Kent. In addition to this, I led on setting up, and then management of the organisations customer contact centre in Horsham, West Sussex.
I am passionate about the delivery of frontline services and ensuring a positive experience for customers.
Head of HR and Governance
I initially joined Worthing Homes as HR Manager in 2014 and became Head of HR and Governance in 2015. I have extensive experience working in commercial, public and non for profits organisations providing all aspects of HR advice and guidance, designing and delivering Organisational Development Strategies; operating as Strategic Partner to businesses, leading on aligning people matters to the strategic and operational needs of the business. My career started working with people with disabilities to gain employment and supporting them to learn all aspects of the role, it was this experience to drove me to work in HR so I could help create more inclusive cultures
Head of Finance and IT
I joined Worthing Homes in 1999 as Finance Manager. In 2015 I became Head of Finance and IT, which includes responsibility for our finance, IT and procurement functions.
I have over 30 years experience working in finance teams in a variety of roles. I have been a qualified member of the Chartered Association of Certified Accountants (FCCA) for 20 years. Alongside my accountants roles I have always embraced the vast technological advances to improve finance and information systems.
Over the last 3 years I have led our “Modern Working” project to refresh our IT systems to support the streamlining of the business whilst increasing access to better information for employees and customers. I am looking forward to launching our Customer App and Portal in the next few months.
Head of Asset and New Business
I am a Chartered Building Surveyor with over 30 years’ experience within the property sector. I joined Worthing Homes in May 1999 as the Planned Programme Manager shortly after Worthing Homes was formed following the large scale voluntary transfer from the Local Authority. Previously I held the role of Asset Manager before becoming Head of Asset and New Business in 2015.
My primary responsibilities include the delivery of new homes, asset management, property compliance and leading our in-house property services and, grounds and facilities teams with the ultimate aim of creating quality homes and thriving communities for our customers.
Head of Customer Services
I joined Worthing Homes in 2006 as a Neighbourhood Housing Officer having previously worked for Hyde Housing and Brighton and Hove City Council.
In 2010 I became the Neighbourhood Manager and then in 2013 the Resident Services Manager. In this role I oversaw our community development work which included Worthing Homes securing further lottery funding for the Community House and the set up of our Lovett hub in Maybridge Square.
In 2015 I became Head of Customer Services overseeing the delivery of many of the services we provide our customers.
I am passionate about providing people with a safe and secure place to live and opportunities to further their lives.
The board members are responsible for leading and ensuring the smooth running of the organisation. The team supports, advises and implements policies approved by the board.
Worthing Homes board is made up of people from a broad range of backgrounds and experience. Their role is to provide strategic direction and make decisions about how the business is run, the management of the homes and planning the future.
The Board has upto 12 places, with nine being the minimum number of board members nine places, and these are divided into three categories. Up to eight places are allocated to independent directors – usually local people with business expertise, two to our residents and two to Worthing Borough Council appointed members. Our current board members are:
I am a Sussex based housing professional with wide ranging experience spanning over 40 years and I am a Fellow of the Chartered Institute of Housing.
I am extremely pleased to be joining the Board of Worthing Homes which I believe to be a sound, well run organisation with a reputation for excellent customer service. Worthing Homes plans to build upon its success and combined with the recent appointment of new Chief Executive Jackie Bligh this makes it an exciting time for me to be joining the organisation. I very much look forward to working with Board colleagues in supporting staff to continue the organisations success.
I joined the board of Worthing Homes in September and am excited to bring something different to the team.
My background is as an engineer but I have spent over 12 years running digital companies and now run my own consulting business.
I am really looking forward to seeing how we can improve the experience at Worthing Homes for staff, customers and the wider community.
I am keen to help the board and management of Worthing Homes grasp the opportunities we have to deploy technology where it really makes a difference and enable them to focus on the relationship aspects that only they can deliver.
It is a real privilege to join the board of Worthing Homes.
I’m Chief Executive of Advising Communities a national charity providing legal advice and support to the most vulnerable in society. We specialise in housing, immigration, welfare reform and employment matters and also support community action and community organisations across the UK and I hope I can bring that knowledge and passion to Worthing homes and its residents.
I’m deeply interested and passionate about my local community and hope that my time with Worthing Homes can drive change and continue to develop the organisation to be the very best it can be for the people it serves.
I joined the Board of Worthing Homes in March. While I am a qualified Chartered Accountant, I believe that my broad sector experience and skills in finance, governance, general management and customer service will add to the Board’s existing strengths. I am passionate about making a difference and want to help the Board achieve this for everyone who comes into contact with the organisation.
The external environment and customer requirements are changing all the time and it is important that we continue to adapt to the changing landscape. I want to help the Board do this in a safe, controlled, effective and sustainable way. I think it is an exciting time to join Worthing Homes and look forward to working with the rest of the Board and the Executive team.
Until recently I worked for The Housing Finance Corporation (THFC) which is a not-for-profit lender to the social housing sector. Worthing Homes was one of my clients and I spent quite a bit of time analysing its finances prior to lending. As part of my role, and the lending process, I needed to keep in touch with Worthing Homes and visited on several occasions, sometimes for scheme opening events. I’m pleased to say that Worthing Homes was impressive both in terms of its finances and its developments, so when the opportunity came along to join the Board I applied. Prior to THFC, I worked in the finance departments of three housing associations, a care provider, a traditional association and a Large Scale Voluntary Transfer (LSVT) similar to Worthing Homes.
I was very pleased to accept the appointment as an Independent Board Member with Worthing Homes due to my empathy with the ambition not only to build and improve local housing but most importantly at the same time to create places and communities where local people want to live.
I am a Chartered Surveyor and independent consultant with over 35 years’ prior experience in the UK property Industry and I am looking forward to using my skill knowledge and experiences, especially relating to new developments, refurbishment and regeneration projects undertaken by Worthing Homes.
Cllr Louise Murphy
(Worthing Borough Council Nominee)
Commercial assistant with HSBC. Experience in finance, risk, customer services, change management, organisational efficiency, compliance and working in a regulated sector, local government (sits on overview and scrutiny committee).
I understand issues in the local community, and have worked for global companies in the commodities market, including placements abroad. First NED position but is a governor at a local school and an Independent Committee Member at Brighton City Airport.
Cllr Steve Wills
(Worthing Borough Council Nominee)
Retired – currently secretary for management company of a local block of 32 flats.
Experience in change management, training and development, business development, innovation, local government (sits on planning and licensing committees).
I understand issues for local community, am a member of three local resident associations and a supporter of the empty plate café at Worthing Homes Lovett Hub.
I am delighted to be appointed as a tenant director with Worthing Homes. I have been a Worthing Homes resident for 9 years and welcome the opportunity to work with the Board and add a resident’s view to the discussions on the future direction of Worthing Homes’.
My background is in human resources working in the NHS for the last 8 years. I also hope to bring this experience with me into my role at Worthing Homes.
I was previously on the residents’ panel and also used to be involved with mystery shopping. I have lived in affordable housing my whole life within West Sussex and over thirty years in Goring. I have four grown up children who all live in the Durrington/Goring area with their families and my youngest son is 14.
I trained as a secretary and in my thirties had a career change and qualified as a teacher to children aged 16+, specifically teenagers with learning/physical difficulties. I am a member of the West Sussex Parent/Carer Forum which represents all children with disabilities in Sussex. I also sit on a committee connected to Sussex police focusing on equality and diversity in the county. We look at strategies to
improve understanding of all individuals; recognising, valuing and taking account of people’s different backgrounds, knowledge, skills, needs and experience.
I am confident in Worthing Homes’ building development programme, striving to provide affordable housing for families and supporting
individuals to live independently as much as they can with support as needed.
I am fully committed to our community and the impact our surroundings have on our daily lives and the future of our families.