Following a full 2 day audit by the TSA (Telecare Services Association) we are pleased to announce that RedAssure, our telecare service, has again passed with full marks.
The TSA is the industry body for telecare and telehealth, and the largest industry specific network in Europe.
It promotes and supports the telecare industry, highlighting the benefits of telecare for commissioners across health and social care, service users, their family and carers. Significantly, the TSA is the only creator of a user-centred, quality standard for telecare and telehealth in the world, and their standards are developed in partnership with Government and industry experts.
Clive Cavanagh, supported living manager said “‘The professionalism of our friendly, dedicated, skilled staff is the reason we continue to pass this inspection year after year. Our robust procedures ensure that the care of our customers is always first class”.